
GreenLuck Casino Verification
Document Verification for Withdrawal Requests
To complete the withdrawal verification process, specific documents are required. These include a clear photo of your ID card, driving license, or passport, ensuring all four corners are visible (screenshots are not accepted). Additionally, proof of address is necessary, which can be a utility bill, bank statement, government letter, or TV/internet bill in your name, dated within the last three months.
The review process for these documents usually takes 1-3 business days from the time they are submitted. However, delays may occur if incorrect documents are provided or if additional checks are required.
Frequently Asked Questions
Yes, GreenLuck Casino ensures all submitted documents are stored securely and used only for verification purposes.
If your documents are rejected, review the feedback provided and resubmit with the necessary corrections. Common issues include unclear images, missing corners, or outdated documents.
If you don’t have a utility bill, you can provide other proof of address documents, such as a bank statement or a government-issued letter, as long as they meet the requirements.
Yes, you are required to submit the requested documents within 30 days. Failure to do so may result in account restrictions or withdrawal delays.
If you’re unable to provide the requested documents, contact customer support for assistance and to discuss alternative solutions.
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