I had a good time at Slota Casino. The game variety and fast payouts are definite highlights, and the Roman-themed design makes it stand out from other online casinos I’ve tried. If you can get past the low withdrawal limits, it’s a great place for pokie lovers and crypto users alike. It’s a solid addition to the growing list of casinos available to Aussie players.
Verification Requirements for Withdrawals at Slota Casino
First, you need to upload a valid ID document such as a national ID card, passport, or driver’s license. Additionally, you must provide proof of residence, which can be a recent bank statement, utility bill, or similar document that confirms your address. A selfie holding your ID document is also required to verify that you are the rightful owner of the ID.
After uploading the necessary documents, your status will be set to “In Progress.” During this time, you can continue using the platform and deposit funds, but withdrawals will not be possible until the verification is complete. The Verification Team will review your documents and notify you of the outcome via email. You may receive one of three responses: approval, rejection, or a request for additional information. If more information is needed, the status will remain unchanged until the requested documents are provided.
For the KYC process, ensure that your proof of ID is valid, does not expire in the next three months, and matches the name and date of birth entered in your account. Your proof of residence must be recent (issued within the last three months) and should match your name and address as shown on the ID. The selfie with your ID should be recent and clearly display the same ID as submitted.
The KYC verification process can take up to 72 hours from the receipt of your documents, which should be sent to [email protected] during business hours (Monday to Friday, 9:00 – 18:00 GMT+3).
If the KYC process is unsuccessful, you will receive an explanation and a support ticket will be created. This ticket will detail the reasons for rejection and provide guidance on how to address the issues.
Once all required documents are verified, your account will be approved, allowing you to proceed with withdrawals and other transactions.
Frequently Asked Questions
How long does the KYC verification process take?
The KYC verification process can take up to 72 hours from the receipt of your documents.
Can I still use my account during the KYC verification?
Yes, you can use the platform and deposit money while your KYC verification is in progress, but withdrawals are not possible until the verification is complete.
What should I do if my KYC verification is rejected?
If your verification is rejected, you will receive an explanation and a support ticket with details on the issues. Follow the instructions provided to address and resolve the problems.
How will I know if my KYC verification is successful?
You will be notified by email about the outcome of your KYC verification, indicating whether your account is approved, rejected, or if additional information is needed.
What happens if I don't submit the required documents?
If you fail to submit the required documents, your KYC status will remain “In Progress,” and you will not be able to make withdrawals.
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