
VegasHero Casino Verification
Account Verification Process
Once all requested documents are submitted in full, the verification process is typically completed within 24 to 48 hours. However, in certain cases—depending on the complexity of the review or if additional checks are necessary—this process may take longer. Should further information be required, the team will contact you promptly to prevent unnecessary delays.
To complete verification, you may be asked to provide several types of documents.
Valid Identity Document: A clear, unexpired copy of a government-issued ID such as a passport, driver’s license, or national ID card. All details must be legible.
Proof of Address: A document like a utility bill, bank statement, or rental agreement issued within the last 3 to 6 months, depending on the outcome of your account review.
Proof of Payment Method Ownership: You may be asked to submit documents showing ownership of your payment method (such as a screenshot of your e-wallet, or a photo of your card showing the necessary details).
Transaction History: A recent bank, e-wallet, or credit card statement showing account activity for the past 1 to 3 months, depending on verification requirements.
Frequently Asked Questions
A transaction history may be needed to verify your recent payment activity and ensure your payment method belongs to you.
If further documents or details are required, the verification team will contact you directly to avoid unnecessary delays.
Yes. Account verification is mandatory for all players to ensure security, prevent fraud, and comply with licensing regulations.
If any document is unclear, expired, or incomplete, you will be notified and asked to resubmit the required information. Ensure all documents meet the stated criteria to avoid delays.
You will receive a notification once your verification is successfully completed. You can also check your account status or contact support for updates.
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