How Spinwinera Verifies Your Identity
All documents must be clear, not blurry, unexpired, and must match the information in your casino profile. For proof of deposit, you’ll need to upload a screenshot or PDF showing a single transaction from your bank or e-wallet to your casino account.
Once all documents are submitted correctly, the verification process usually takes 24–48 hours. If something is missing or unclear, the casino may request additional details before completing the verification.
Frequently Asked Questions
Can I deposit before verifying my account?
Yes, you can deposit and play before verification, but you must complete KYC before requesting a withdrawal.
How recent must my proof of address be?
Proof of address must usually be issued within the last 3 months to be accepted.
Can I blackout sensitive information on documents?
Yes, you may hide unrelated financial details, but your name, address, issuing company, and date must remain fully visible.
What happens if I fail verification?
If verification cannot be completed, your account may be restricted until valid documents are provided.
Will I be notified when verification is complete?
Yes, you will receive a confirmation once the casino approves your documents and your account is fully verified.
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