Verification Documents and Timeframes at SpinFever

The consideration time for KYC (Know Your Customer) documents may take up to 30 working days from the moment all requested documents are provided. During this time, your documents will be reviewed to ensure compliance with regulatory requirements.
If your document is still in pending status, please don’t worry—it means the verification process is still ongoing. If your document is rejected, you will receive an email notification detailing the reason for rejection. Once your account is successfully verified, you will receive another email confirming the verification.
Frequently Asked Questions
How long does it take to verify my documents?
The verification process may take up to 30 working days from the moment all required documents are submitted. During this time, the team will review your documents to ensure compliance.
What happens if my document is still in pending status?
If your document is in pending status, it means the verification process is still in progress. Don’t worry, as this is a normal part of the process.
What should I do if my document is rejected?
If your document is rejected, you will receive an email notification explaining the reason for the rejection. You may be asked to submit a new document if necessary.
Will I be notified once my account is verified?
Yes, once your account has been successfully verified, you will receive an email notification confirming the verification.
How can I speed up the verification process?
To help speed up the process, make sure the documents you submit are clear, valid, and up-to-date. Ensure that all information is legible and matches the details on your account.
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