Verification Process – Document Requirements and Timing

The standard documents needed include a clear photo of a valid ID—such as a passport, driver’s license, or ID card—with all four corners visible (screenshots are not accepted). Additionally, a recent proof of address is required, like a utility bill, bank statement, government letter, or TV/internet bill issued in your name and dated within the last three months.
Frequently Asked Questions
How long does the verification process usually take?
Verification is generally completed within 1 to 3 business days after receiving all required documents. Processing may take longer if additional checks are needed or if documents are unclear.
What happens if I submit incorrect or incomplete documents?
The verification process will be delayed, and you may be asked to provide additional or corrected documents to complete the verification.
How will I know when my documents are approved?
You will receive a notification via email or within your account once your verification is successfully completed.
How secure is the document upload process?
Document uploads are protected by encryption and stored securely to keep your personal information safe.
What if I face issues uploading documents?
Contact customer support via live chat or email for assistance with document submission.
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