RoyalGame Casino Verification

The standard verification time at RoyalGame Casino is typically 1-3 business days from the moment the required documents are received. Please note that delays may occur if the documents submitted are incorrect or additional checks are needed.

To ensure a smooth and fast verification process, make sure that all documents are clear, legible, and meet the requirements. Incorrect or blurry documents may cause delays, so ensure your identity document and proof of address are fully visible and up-to-date.

No, screenshots are not accepted for verification purposes. You must provide clear photos of your documents (ID card, passport, or driving license) and proof of address with all four corners visible.

To submit your verification documents, log in to your account and go to your profile. In the ‘Verification' section, you can upload the necessary documents. Alternatively, you can send them by email to the KYC Department.

If your verification is delayed, it may be due to missing or incorrect documents, or the need for further checks. We recommend contacting Customer Support if you face any issues to resolve the situation quickly.