RobyCasino Verification
RobyCasino Account verification
Verification Documents Required: Players must furnish various documents upon request to manage their account and verify identity. This includes certified copies of ID documents, proof of residence (such as utility bills or bank statements), proof of ownership (for payment methods used), and transaction histories.
Timeframe for Providing Documents: Upon request, players are obligated to submit all required documents within 30 days. Failure to do so may result in account suspension or closure until verification is completed.
Processing Time for Verification: Typically, RobyCasino aims to verify submitted documents within 10 days of receiving them in full. However, depending on the complexity of the case, additional time may be necessary.
Use of Third-Party Services: RobyCasino may utilize third-party providers, including credit reference agencies and identity verification services, to conduct necessary checks. Personal information may be shared with these entities in accordance with the casino’s Privacy Policy.
Additional Security Checks: As part of their security and anti-fraud procedures, RobyCasino reserves the right to conduct additional security checks. These may include verification via phone calls, face verification, or other methods deemed necessary to ensure compliance with regulations and to prevent fraudulent activities.
Frequently Asked Questions
You may be asked to provide certified copies of your ID, proof of residence (like utility bills), proof of ownership of payment methods used, and transaction histories.
Normally, RobyCasino aims to verify documents within 10 days of receiving them in full. Complex cases may require additional time for thorough verification.
RobyCasino processes verifications as quickly as possible but is subject to the complexity of individual cases. Ensuring all documents are clear and complete can help expedite the process.
RobyCasino may use third-party providers, such as credit reference agencies and identity verification services, to conduct checks. Your information will be handled in accordance with the casino’s Privacy Policy.
Failure to submit the requested documents within 30 days may result in RobyCasino withholding payments and/or suspending your account. Persistent non-compliance could lead to permanent account closure.
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