Ritzo Casino Verification
Secure Account Verification for Hassle-Free Withdrawals
First, you’ll need to provide a clear color copy of a valid ID, such as your passport or driver’s license, showing its expiration date. If you used a credit or debit card to deposit funds, include a copy of the card (both sides) with the middle 8 digits and CVV code hidden. For bank account verification, submit a screenshot of your account showing your IBAN or bank account number, Bank ID/BIC, and the full address of the recipient (including zip code, street, city, and country).
If you used an e-wallet for deposits, a screenshot displaying your wallet number and personal details is also required. To confirm your address, a utility bill from the last three months showing your name and address will suffice. In some cases, the casino may request a selfie of you holding your passport or driver’s license for additional confirmation.
Once you submit these documents, the Financial Department reviews all information and processes withdrawal requests Monday through Friday, from 9:00 to 18:00 (GMT+2). While Ritzo Casino strives for timely processing, delays may occur if technical issues arise outside its control. Additionally, the casino reserves the right to process withdrawals through an alternate payment method when necessary.
Frequently Asked Questions
To verify your account, upload the requested documents in the Verification section of your Ritzo account. Alternatively, you can email the documents to the financial department at [email protected].
Typically, you’ll need to submit a color copy of a valid ID (like a passport or driver’s license) and a recent utility bill showing your current address. Additional documents may be requested if needed.
If verification takes longer than 72 hours, please contact Ritzo Casino’s customer support or the financial department for assistance.
Yes, you can play and deposit funds before verification. However, verification is required before any withdrawals can be processed.
If your verification is delayed beyond 72 hours, please reach out to Ritzo Casino’s customer support or the financial department for an update.
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