How to Complete Account Verification at MidasLuck Casino
The standard set of verification documents includes:
A clear photo of your ID card, driving license, or passport with all four corners visible (screenshots are not accepted).
A recent utility bill, bank statement, government letter, or TV/internet bill in your name, dated within the last three months.
Once submitted, the verification process typically takes 1-3 business days to complete. However, delays may occur if incorrect documents are submitted or if further checks are necessary. Be sure to provide accurate and complete documents to avoid delays in your withdrawal.
Frequently Asked Questions
How do I upload my verification documents?
Log in to your account, go to your profile, and find the ‘Verification’ section. From there, you can upload your documents. Alternatively, you can email the required documents to the KYC Department.
How long does the verification process take?
The verification process usually takes 1-3 business days from the time the documents are received. Delays may occur if incorrect documents are submitted or further checks are needed.
What happens if I submit incorrect documents?
If incorrect or incomplete documents are submitted, it may delay the verification process. You may be asked to resubmit the correct documents.
What if I don’t have the required documents?
If you do not have the necessary documents, contact Customer Support for assistance. They may help guide you on alternative ways to verify your account.
Can I speed up the verification process?
To speed up the process, ensure you upload clear and complete documents. Check that the images are not blurry and that all four corners of your ID are visible.
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