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Verification Documents and Processing Time
Once the requested documents are submitted, reviewing the verification can take 1–3 business days. Please keep in mind that delays may occur if incorrect documents are provided or if further checks need to be completed. To avoid any delays, ensure that all documents are clear and meet the verification requirements.
Frequently Asked Questions
What happens if I submit incorrect documents?
If incorrect documents are submitted, delays may occur, and additional checks might be required. You will be notified if any corrections or resubmissions are needed.
Can the verification process be delayed?
Yes, delays may happen if the documents provided are unclear, incorrect, or if additional checks are necessary to verify your identity and address.
Is my account restricted during the verification process?
Your account may be restricted from making withdrawals until the verification process is complete. Deposits can usually still be made during this time.
How will I know when my documents are verified?
You will receive a notification once your documents have been successfully verified, and your account will be updated accordingly.
Can I continue playing while my documents are being verified?
Yes, you can continue to play games and make deposits during the verification process. However, withdrawals may be on hold until verification is complete.
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