Account Verification: What You Need to Know
Provide a recent document that confirms your address, such as a utility bill, bank statement, government letter, or TV/internet bill. The document must be in your name and must be dated within the last three months.
Once you’ve submitted your verification documents, the process generally takes 1-3 business days. However, be aware that delays may occur if the documents provided are incorrect or if further verification is required. In those cases, the process could take longer than usual.
Frequently Asked Questions
Can I withdraw funds before my account is verified?
No, withdrawals are only allowed once your account has been fully verified. This is to ensure that all account details match and your identity is confirmed for security purposes.
Can I update my verification documents after submitting them?
Yes, if you realize there’s an error or need to update your documents, you can submit new ones through your account dashboard. Just make sure the new documents meet the requirements.
Will my account be verified automatically?
No, the verification process is manual. Once you submit your documents, MadCasino’s support team will review them and confirm your account’s verification status.
How do I submit my verification documents?
You can upload your verification documents directly through your MadCasino account dashboard under the verification section. Follow the prompts to submit your files.
What happens after my account is verified?
Once your account is successfully verified, you will be able to withdraw funds without any issues, and your account will be fully secure for future transactions.
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