Lanista Casino Customer support

Lanista Casino Customer Support

At Australian.bet, we believe that effective customer support is just as important as providing entertainment. Gambling platforms should be able to help their customers. Let’s see if Lanista Casino delivers on that front.

Like most modern gambling platforms, Lanista Casino provides customer support through two main channels: a 24/7 live chat feature and dedicated email support at [email protected].

Another notable advantage is that the casino’s comprehensive Help Center section functions as an FAQ page. You’ll find answers to the most common questions about bonuses, account verification procedures, deposits, withdrawals, sportsbook, and technical issues. It’s basically a guide to how the casino works.

The live chat is usually the fastest way to get help. Once you enter your name, email, and message to the customer support team, the chat will connect you to an agent within seconds.

We tested the live chat to clarify some details, and we’re happy to report that customer support agents provided prompt and helpful replies.

For non-urgent matters or more complex issues, you can use the email option. Response times vary from casino to casino, but you can expect a reply within 24 to 48 hours. You can also use the email option for complaints against the casino.