Golisimo Casino Verification

If you’re unable to provide a requested document, contact Customer Support and explain your situation. The team will review your case and inform you whether alternative documentation can be accepted.

If you encounter an error while uploading files, reach out to Customer Support and include a screenshot of the issue. This will help the team identify the problem and guide you through the solution.

No, there is no need to contact support after a successful upload. Once submitted, your documents will automatically show as “Under review” in your account.

Documents may be rejected for several reasons, such as being expired, issued outside the accepted time frame, edited or altered, unclear or blurry, incomplete, damaged, or submitted as screenshots instead of original files.

Yes, certain limitations may apply until the verification process is completed. Deposits and/or withdrawals can be temporarily restricted. If verification is required, you will typically receive a notification directly on the website.