Verification Requirements for Deposits & Withdrawals

In addition, Glorion Casino may request proof of ownership of the payment methods used on the account. This helps confirm that deposits and withdrawals are being made by the account holder. Transaction history documents, such as bank, e-wallet, or credit card statements covering the last 1 to 3 months, may also be required, depending on the review criteria.
Once all requested documents are received in full and meet the required standards, account verification is typically completed within 24 to 48 hours. In certain cases, where additional checks are needed or the review is more complex, the process may take longer.
Frequently Asked Questions
Why is account verification needed?
Account verification is required to protect your account and ensure the security of all transactions. It helps prevent unauthorized access, fraud, and misuse, while confirming that all deposits and withdrawals are legitimate.
Are there any restrictions before verification is completed?
Yes. Until the verification process is fully completed, deposits and/or withdrawals may be restricted. If verification is required, you will receive a pop-up notification on the website informing you of the next steps.
What if I don’t have the required verification documents?
If you are unable to provide certain documents, contact Customer Support and explain which documents are missing and why. Each case is reviewed individually, and possible alternatives may be offered.
I’m having trouble uploading my documents. What should I do?
If you experience issues while uploading documents, contact Customer Support and include a screenshot of the error message. This will help the team resolve the issue more quickly.
Why were my verification documents rejected?
Documents may be rejected for several reasons, including being issued outside the allowed timeframe, expired identity documents, poor image quality (blurry, flashed, or filtered images), damaged or incomplete files, or documents that appear modified, scanned, or submitted as screenshots instead of original files.
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