Complete Guide to the Verification Documents for Withdrawals
You are required to provide these documents within 30 days of the request. If you do not submit the necessary information within this timeframe, DuoSpin Casino may withhold your payment, suspend your account, or even permanently close it. After receiving all required documents, verification typically takes up to 10 days.
Frequently Asked Questions
Can I use a temporary address or document for verification?
No, the documents you provide must show your permanent address and be issued within the last three months. Temporary addresses or expired documents will not be accepted for verification.
Will I be notified if my verification is successful?
Yes, once your verification is completed successfully, you will receive a notification via email or within your account to inform you that your documents have been approved.
What should I do if I make a mistake when submitting my documents?
If you make an error or submit incorrect documents, contact Customer Support immediately. They can guide you on how to correct the mistake and resubmit the proper documentation.
Are my verification documents kept secure?
Yes, DuoSpin Casino takes your privacy seriously. All verification documents are stored securely and only used for the purpose of verifying your account and processing withdrawals.
What types of ID are accepted for verification?
Accepted forms of ID include a passport, national identity card, or a driver’s license. Ensure that the ID is valid, clear, and fully visible when submitting.
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