
Account Verification Process

Once all requested documents are submitted, verification is usually completed within 24 to 48 hours. However, more complex cases or additional checks may extend this timeline. If further information is required, you will be contacted promptly to avoid unnecessary delays.
Frequently Asked Questions
How long does the verification process take?
Verification is typically completed within 24 to 48 hours after all requested documents are received. However, complex cases or additional checks may extend this timeframe.
Can expired documents be used for verification?
No. All identity documents must be valid and not expired to be accepted for verification.
How recent must my proof of residence be?
Proof of residence should be issued within the last 3 to 6 months, depending on your specific account review.
Is it safe to send my documents for verification?
Yes. All documents are handled with strict confidentiality and stored securely, following data protection regulations to ensure your privacy and safety.
What if my documents are rejected during verification?
If documents are rejected due to poor quality, expiration, or mismatch, you will be asked to resubmit valid and clearer documents to complete the process.
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