Verification Documents and Processing Time

Once the requested documents are received, the verification process typically takes 1-3 business days. However, delays may occur if the submitted documents are incorrect or if further checks are required.
Frequently Asked Questions
What documents do I need to submit for verification?
You will need to provide a photo ID (such as an ID card, passport, or driver’s license) with all four corners visible, and proof of address (like a utility bill, bank statement, or government letter) dated within the last three months.
How long will it take to verify my documents?
Verification typically takes 1-3 business days once the documents have been submitted.
What if I submit the wrong documents?
If incorrect documents are submitted, the verification process may be delayed, and you will be asked to provide the correct documentation.
Are screenshots acceptable for verification?
No, screenshots are not accepted. Your documents must be clear and show all four corners of the ID.
Why might my document verification be delayed?
Delays can happen if the documents are unclear or incorrect, or if additional checks are required. Make sure your documents meet the requirements to avoid delays.
BetHall Casino Alternatives
| Casino | ||||
|---|---|---|---|---|
| Score | 4.3/5 | 5.0/5 | 5.0/5 | 5.0/5 |
| AU Bonus | 100% up to AU$750 + 200 FS + 1 Bonus Crab | 100% up to AU$750 + 200 free spins + 1 Bonus Crab | 250% up to AU$4,500 + 350 free spins | 100% up to AU$1,000 + 200 free spins + 1 Bonus Crab |
| Minimum Deposit | AU$30 | AU$15 | AU$30 | AU$15 |
| Minimum Withdrawal | AU$15 | AU$15 | AU$30 | AU$15 |
| Deposit options |
|
|
|
|
| License | PAGCOR | Anjouan Gaming | Curacao | PAGCOR |
| Play now | Restricted |

